This luxury hotel is in the ornate town of Ubud in Bali, surrounded by lush tropical gardens, with a view over the River Oos Campuhan. The travel time from the hotel to the town of Denspasar and Ngurah Airport is approximately 45 minutes. Here guests can enjoy close proximity to a range of sights, including the Ubud monkey forest, Tanah Lot, the Lukisan Museum of Balinese Art, the former royal palace and the traditional farmers' market.

Guests can enjoy the pleasant ambience of one of the 67 rooms. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. The complex has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. There are a number of shops, including a souvenir shop. The grounds of the resort feature a playground and a lovely garden. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.