This hotel is located on the Costa Tropical of Granada, which offers 7 km of clean beaches in a beautiful setting. The temperature is warm all year around and the resort is quite calm. The beach is a 5-minute walk away and there are also public transport links nearby. The Alhambra de Granada is approximately 80 km away from the hotel.

8 junior suites, 2 suites and 311 double rooms are located on 5 storeys and can be reached by lift. The reception desk is open round the clock. Services such as a cloakroom, baggage storage service, safe and currency exchange service ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a childcare service, medical assistance, room service, an alarm call service, a laundry service and a hairdresser. Active guests can make use of the bicycle hire service (for a fee) to explore the surrounding area.