This hotel is located in the Osdorp district of the city and offers excellent connections to the tram network. The city centre with its numerous shopping and entertainment venues is just a few minutes' away by making use of the trams that depart from a stop approximately 7 minutes' walk from the hotel. Countless shops, theatres, restaurants, bars and the congress centre are in the hotel's immediate surrounds.

The hotel has 166 non-smoking rooms, which are located on 6 storeys and are reachable by lift. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include medical assistance, a transfer service, room service (for a fee), an alarm call service, a laundry service, a hairdresser and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. A fax machine is available for guests' business needs.