This hotel is located in Bacalar, right on the beach.

The friendly staff at the reception desk are happy to answer any questions. Amenities available at the resort include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. The complex has wheelchair-accessible facilities and a lift. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services include a 24-hour security service, medical assistance, a transfer service, room service and a hotel shuttle bus. Bicycles can be kept in the bicycle storage area.