This city hotel is centrally located right in the heart of the Pratunam shopping area, a few steps away from Thailand's tallest tower, the Baiyoke Sky Hotel. Central World Plaza is just 1 km from the hotel, Khao San Road is approximately 5 km away and Suvarnabhumi International Airport is around 30 km away.

The hotel has 162 double rooms, which are located on 10 storeys and are reachable by lift. Guests are warmly welcomed by English-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. There are a number of shops, including a souvenir shop. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available.