The hotel is located in Bangkok's Chinatown. It is close to Bangkok attractions such as The Grand Palace and the Temple of the Emerald Buddha, Lumpini Park, and the best in Bangkok nightlife. Don Muang Airport is about 35 km away, while Bangkok International Airport is some 45 km away.

22 suites, 64 single rooms and 69 double rooms are located on 25 storeys and can be reached by lift. The reception desk is open round the clock. Services such as a baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Parking facilities available to guests include a garage and a car park. Other services include a 24-hour security service, a babysitting service, a childcare service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a hotel shuttle bus. Cyclists can make use of the bicycle storage area and hire service. Complimentary newspapers are available. A business centre with fax machine and projector is available.