The hotel is in the Ramkhanhaeng area of Bangkok. From the hotel, guests have direct access to the Pattaya beach. The biggest shopping centres in Bangkok and the Huamark stadium, the largest in Thailand, are nearby. The university is just 15 minutes away. The city centre can be reached after a short drive along Rama 9. Suvrnabhumi international airport is 25 km away and easily accessible over the motorway.

The hotel has a lift and features 269 rooms. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.