The hotel is located in the Pratunam district of Bangkok. In the immediate vicinity visitors will find local markets, international shopping centres, the central business district and a multitude of possibilities for entertainment. It is about a 5-minute walk to Suanpakkad Palace, Suansantipab Park and the BTS Sky Train (Victory Monument Station). There is direct access from the hotel to the motorway, offering guests a speedy connection to Don Muang International Airport, which is around 30 km away.

The hotel has a lift and features 180 rooms. English-speaking staff at the 24-hour reception desk are happy to answer any questions. A baggage storage service, a safe and a currency exchange service are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a 24-hour security service, a babysitting service, room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.