This luxury resort hotel is surrounded by lush tropical vegetation and is close to the beach. It faces the beautiful white sandy beach of Playa Bavaro, which is some 700 m long, on the east coast of the Dominican Republic. Guests may take full advantage of the exclusive services which can be enjoyed at this luxury hotel. The nearest links to the public transport system are only 1 km away. Punta Cana International Airport is just 20 km or 30 minutes away and it is only 90 minutes from La Romana International Airport.

The hotel has a lift and features 528 junior suites. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas (for a fee) allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, 24-hour room service, a laundry service, a hairdresser, a coin-operated laundry, a page service, a hotel doctor and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well.