The hotel is located near to the port and not far from the centre of La Palma, where guests can find the commercial district and all necessary services and amenities.

25 apartments are available to guests in a 4-storey main building and a 12-storey auxiliary building. This apartment hotel has a lift and a reception desk. The hotel provides a baggage storage service, a safe, a TV room, a car hire service, medical assistance, a laundry service and a coin-operated laundry. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Parking facilities available to guests include a garage and a car park. Bicycles can be kept in the bicycle storage area.