This hotel is located in Cala Ferrera, an exclusive area of the island of Palma de Mallorca, just 65 km from Palma, 50 km from the airport and 1 km from Cala d´Or, which has a wide selection of shopping and entertainment venues. The hotel is situated in a beautiful bay, which is dotted with pine and almond trees.

The hotel was modernised in 2021. Units include 417 rooms, including 3 junior suites, 17 single rooms and 384 double rooms, located in a 7-storey main building and a 2-storey auxiliary building. The friendly staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. A lift and wheelchair-accessible facilities are available. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the car park for a fee. Further services and facilities include a 24-hour security service, a car hire service, medical assistance, an alarm call service and a laundry service. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service (for a fee). Bicycle storage is also available.