The hotel is centrally located in Cala'n Porter, with the nearest beach just a stone's throw away and numerous restaurants, bars and pubs in the town centre just 100 metres away. The nearest nightclub is 800 metres from the hotel. Menorca airport is 10 minutes (8 km) from the hotel, easily reached using the local public transport.

The hotel welcomes guests in a 3-storey building with a lift and 126 non-smoking rooms. The reception desk is open round the clock. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a car hire service, medical assistance and a laundry service. Active guests can make use of the bicycle hire service to explore the surrounding area. A fax machine is available for guests' business needs.