This luxurious, modern hotel is located in the centre of Chicago. Lake Michigan and the Magnificent Mile are both within easy walking distance.

The hotel has 661 rooms, including 38 suites and 594 double rooms, which are located on 43 storeys and are reachable by lift. Guests are warmly welcomed by multilingual staff (English, German, French) at the reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a cloakroom, baggage storage service, safe and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. There are a number of shops, including a supermarket and souvenir shop. Children can enjoy the playground. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, medical assistance, a transfer service, room service, a laundry service and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.