The hotel lies just a few metres from the sea some 4 km from the centre of Chania.

The hotel has a lift and features 39 non-smoking rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Other services include medical assistance, room service, an alarm call service, a laundry service, a hairdresser and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. A fax machine is available for guests' business needs.