This comfortable hotel lies on Al Mateena road in the district of Deira just 5 km from the centre of Dubai. Many shopping venues, Dubai's National Museum, the Goldsouk and the Shaik Saeed House are all situated in the immediate vicinity. The hotel is also just a few minutes away from the Warba Centre as well as 15 minutes away from the congress centre and the exhibition centre. The airport is some 10 minutes drive from the hotel.

The hotel has a lift and features 224 rooms. Multilingual staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a hotel shuttle bus. Complimentary newspapers are available. A business centre with fax machine and projector is available.