The hotel is located in the heart of Riqqa next to Dubai's first shopping centre, Al Ghurair Centre. It is a 10-minute drive from Dubai International Airport (approximately 5 km).

84 rooms are available to guests in a 4-storey main building and a 7-storey auxiliary building. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops as well. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Other services include a car hire service, medical assistance, a transfer service, room service, a laundry service and a hotel shuttle bus. To assist guests with their business and communication needs, the business centre offers a fax machine.