This hotel is located in the heart of Heraklion, the capital of Crete. Various shopping facilities and entertainment venues can be reached within only a few minutes. There is a stop for the public transport to be found about 50 m from the hotel. The seashore lies around 300 m away and the famous archaeology museum of the city is roughly 500 m away. The world-known ancient palace of Knossos is roughly 4 km north of the city. Transfer to Heraklion airport takes about 15 min (4 km).

The hotel has a lift and features 8 single rooms and 35 double rooms. English- and German-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a childcare service, a car hire service, medical assistance, an alarm call service, a laundry service and a hotel doctor. A bicycle hire service gives guests the opportunity to explore the surrounding area independently. A fax machine is available for guests' business needs.