This hotel is located about 25 minutes from the city centre of Miami, and about 35 minutes from South Beach. Miami International Airport is 15 km away.

The hotel welcomes guests in a 10-storey building with a lift and 259 non-smoking rooms. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities available at the hotel include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a souvenir shop, are great for shopping or just browsing. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a car hire service, a transfer service, room service, a laundry service and a hairdresser. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.