The hotel is situated in Imerovigli (north of Thira town) in a very quiet location which enjoys beautiful sunsets and lovely views of the sea and the caldera. Shops, restaurants and public transport connections are within around 150 m of the hotel. The city centre with bars and pubs is around 2 km from the hotel. Santorini Airport is about 10 km away.

The hotel welcomes guests in a 3-storey building with a lift and 14 non-smoking rooms. The reception desk is open round the clock. Amenities available the hotel include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Everyday necessities can be purchased at the supermarket. Additional facilities include a library. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. A fax machine is available for guests' business needs.