The hotel is located in a prestigious and historical district of Istanbul, in the old part of the city, close to the Arasta Bazaar. The centre of Sultanahmet with its restaurants, bars, shops and tourist attractions is around an 8-minute walk from the hotel, as are sights such as the Hagia Sophia, Blue Mosque and the Underground Cistern. The Topkapi Palace and Gülhane Park are approximately 10 minutes from the establishment on foot and guests can reach the Grand Bazaar in about 8 minutes via public transport. Nightlife in the form of discos and clubs can be found in Taksim, which guests can reach in around 15 minutes by public transport. Sultanahmet's public transport links are about a 10-minute walk from the establishment.

The hotel welcomes guests in a 5-storey building with a lift and 29 non-smoking rooms. The reception desk is open round the clock. A cloakroom, baggage storage service, safe and currency exchange service are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service (for a fee), a laundry service and a hotel shuttle bus. Cyclists can make use of the bicycle storage area and hire service. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.