Located on the European side of Istanbul with a breathtaking view of the Bosphorus, the hotel is within walking distance of Lutfi Kirdar Congress and Exhibition Centre, Taksim Square and the stylish Nişantaşı.

The hotel welcomes guests in a 9-storey building with 8 lifts and 499 rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas (for a fee) allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service (for a fee), a laundry service and a hairdresser. A business centre with fax machine and projector is available. Lectures, presentations and meetings can be held in one of the 27 conference rooms.