The hotel is located in the historical district of Istanbul, within a few hundred metres of the tourist attractions such as the Blue Mosque, Hagia Sophia and Topkapi Palace. Local transport with links to other areas of the city are available within a few metres of the hotel and Kumkapi, famous for its waterfront fish restaurants and bars, is approximately 1 km away. There are shops in the immediate vicinity and the Grand Bazaar is a 10-minute walk away. Taksim Square in the city centre is around 35 min away.

The hotel welcomes guests in a 7-storey building with a lift and 30 non-smoking rooms. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a baggage storage service, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the car park for a fee. Further services and facilities include medical assistance, room service (for a fee), a laundry service, a hairdresser, a hotel doctor and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. A fax machine is available for guests' business needs.