The hotel is located within a few hundred metres of the major attractions of the Sultanahmet district, to the west of Topkapi Palace. A tramline is within the vicinity with links to other parts of the city and Sirkeci train station is less than 1 km away. Atatürk International Airport is about 13 km from the hotel.

75 rooms, including 5 junior suites, suites and 58 double rooms, are available. Guests are warmly welcomed by multilingual staff (English, German, French) at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. Everyday necessities can be purchased at the supermarket. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service (for a fee), an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. A business centre with fax machine and projector is available.