The hotel is located in Taksim, in the heart of Istanbul’s new city. Bars, restaurants and links to public transport can all be found in the immediate vicinity. It is just 5 minutes walking distance to the pedestrianised Istiklal Street where the nightlife begins. Dolmabahçe Palace, Hagia Sophia, the Grand Bazaar, the Egyptian Market and Topkapi Palace are all just short journeys away on public transport.

The hotel welcomes guests in a 12-storey building with 2 lifts and 80 non-smoking rooms. The reception desk is open round the clock. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, room service (for a fee), an alarm call service, a laundry service and a hotel shuttle bus. Travellers with bicycles can make use of the on-site bicycle storage area. The business centre is on hand for guests' business requirements and provides a fax machine.