This hotel enjoys a central position at the heart of Istanbul's old town, making it the ideal starting point for excursions to the wide selection of shopping venues and the many tourist sites in the surrounding area.

The hotel welcomes guests in a 5-storey building with 2 lifts and 115 non-smoking rooms. English- and German-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Other services include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service (for a fee), a laundry service, a hairdresser, a hotel doctor and a hotel shuttle bus. Daily newspapers are available for purchase. To assist guests with their business and communication needs, the business centre offers a fax machine.