Located in the Sultanahmet district of the city, the hotel is ideally situated for visiting the major attractions on foot. Local amenities such as bars, shops and restaurants are also within close proximity of the hotel. There are links to the public transport network 2 minutes' walk from the hotel and it takes around 20 min to reach the nightlife of Istiklal Street and 25 minutes to reach Taksim Square in the city centre. The Sea of Marmara is a 5-minute walk, while the Blue Mosque is just 400 metres away, Hagia Sophia and Grand Bazaar are 600 m away, and Topkapi Palace is some 800 m.

The hotel has a lift and features 50 non-smoking rooms. English- and German-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a baggage storage service, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. There are a number of shops as well. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Other services include medical assistance, room service (for a fee), an alarm call service, a laundry service, a hairdresser and a hotel shuttle bus. Travellers with bicycles can make use of the on-site bicycle storage area. A fax machine is available for guests' business needs.