The hotel's location, between Sirkeci and Sultanahmet, offers a treasure trove full of local museums, restaurants and shops, as well as world-renowned sights, such as Hagia Sophia, the Blue Mosque, Topkapi Palace and Grand Bazaar, all of which are a 5-minute walk away. Taksim is only a convenient 10-minute drive and offers guests bars and nightlife. The Gülhane tram station with its access to many of Istanbul's most beautiful corners, is a one-minute walk from the hotel, and the bus and train stations are around 5 min away on foot.

42 non-smoking rooms are located on 5 storeys and can be reached by 2 lifts. The reception desk is open round the clock. Services such as a baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Souvenirs can be purchased at the gift shop. Additional amenities include a newspaper stand and a library. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a car hire service, medical assistance, a transfer service, room service (for a fee), a laundry service and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. A business centre with fax machine and projector is available.