The hotel is conveniently located in the heart of Jersey City, where there are many shops and restaurants. The property is also located just one block from the Journal Square train station and bus transportation centre of the New Jersey Path system. This Path station offers a train that takes guests right into the heart of Manhattan and another that goes directly to Ground Zero. Newark Liberty International Airport is about 17 km away.

The hotel welcomes guests in a 5-storey building with a lift and 99 non-smoking rooms. The reception desk is open round the clock. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access in public areas allows guests to stay connected. The hotel offers a number of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Souvenirs can be purchased at the gift shop. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a transfer service, room service, a laundry service, a hairdresser and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.