This hotel is located just minutes from the Walt Disney World theme parks, Universal Studios, and SeaWorld. The hotel is also just minutes from Kissimmee Airport, Orlando International Airport, the Expo Center, the House of Blues, the Hard Rock Café and the Orange County Convention Center.

The hotel has 50 suites and 75 double rooms, which are located on 5 storeys and are reachable by lift. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a baggage storage service, safe, cash machine and drinks machine ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (no extra charge). Further services and facilities include medical assistance, a transfer service, a laundry service and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.