The resort offers the convenience of a popular location in Kississmee. It is close to the theme parks, but also has a warm atmosphere that provides a welcome haven at the end of each fun-filled day. It enjoys direct highway access to Walt Disney World Resort, to the nearby shopping malls and to a variety of restaurants. The numerous shopping outlets located nearby, plus its many other attractions, make Orlando a favourite holiday destination.

398 rooms are located on 4 storeys and can be reached by lift. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a cloakroom, baggage storage service, safe, cash machine and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The club has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, medical assistance, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus.