The hotel enjoys an ideal location, set in extensive grounds between the blue sea and the fertile hills, in the settlement of Ormos in the northern part of the city. It faces a pleasant bay, offering guests a spectacular view of Aghios Nikolaos, with easy access to the beach, shops and taverns. It lies only 10-15 minutes' walk from the city centre and only some 200 m from the nearest bus stop. The Knossos Minoan Palace, Lassithi Plateau and the Heraklion Archaeological Museum are all some 70 km away. It is also 70 km to Heraklion Airport

Guests have a choice of 85 rooms located in two 2-storey buildings with lifts. English- and German-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities available at the apartment hotel include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. Everyday necessities can be purchased at the supermarket. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park. Further services and facilities include medical assistance, a transfer service, room service, a laundry service and a hotel doctor. A bicycle hire service gives guests the opportunity to explore the surrounding area independently. A fax machine is available for guests' business needs.