This beach hotel is located in the middle of the tourist centre of Las Palmas, only a stone’s throw from the Las Canteras beach. Public transport links are located just 30 metres from the hotel.

The hotel has 312 rooms, including 6 suites, 24 single rooms and 144 double rooms, which are located on 5 storeys and are reachable by lift. The reception desk is open round the clock. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Children can enjoy the playground. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a car hire service, a transfer service, a laundry service and a coin-operated laundry. A fax machine is available for guests' business needs.