This hotel is centrally located in Las Palmas just 30 m from Las Canteras Beach and 400 m from a public transport stop. The airport is some 25 km away.

A junior suite, a suite and 112 double rooms are located on 8 storeys and can be reached by lift. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Everyday necessities can be purchased at the supermarket. A garage is available for parking (for a fee). Other services include a babysitting service, a childcare service, a car hire service, medical assistance, room service, an alarm call service, a laundry service and a hotel shuttle bus. Active guests can make use of the bicycle hire service (for a fee) to explore the surrounding area. Complimentary newspapers are available. A business centre with fax machine and photocopier is available.