This hotel is ideally located in the tourist resort of Las Palmas with its countless shops and leisure venues. The idyllic San Telmo Park is only about 50 m away and the beautiful sandy beach is 3 km from the hotel.

The hotel has 102 non-smoking rooms, which are located on 7 storeys and are reachable by lift. The reception desk is open round the clock. Services such as a baggage storage service, a safe and a drinks machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a car hire service, medical assistance, a transfer service, an alarm call service, a laundry service and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. A business centre with fax machine and projector is available.