This pleasing apartment hotel is located on a slope, overlooking the sea on the edge of Los Realejos. The centre of the resort of Puerto de la Cruz is 5 km from the hotel. A regular bus service runs guests into the centre (not available on Thursdays and Sundays) and there is a bus stop 150 m away.

The apartment hotel has 200 apartments, which are located on 12 storeys and are reachable by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a car hire service, medical assistance, room service, an alarm call service, a laundry service and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area.