The hotel is situated 2 km from the centre of Málaga. The nearest beach, restaurants, bars and links to the public transport network are all located in the hotel's vicinity.

Guests have a choice of 11 single rooms and 96 double rooms located in a 6-storey main building and a 3-storey auxiliary building. Guests are warmly welcomed by English- and French-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. There are a number of shops, including a supermarket. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Other services include a car hire service, a transfer service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well. A business centre with fax machine and projector is available.