The hotel is built along the coast of Karlovassi, 250 m from the port and 50 m from the Old Town marina.

The hotel has a lift and features 36 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a souvenir shop. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a babysitting service, a car hire service, a transfer service, an alarm call service, a laundry service, a hotel doctor and a hotel shuttle bus. A fax machine is available for guests' business needs.