This pleasant hotel lies at the quiet end of International Drive, opposite the Pointe Orlando entertainment complex. It is just a few minutes walk to a diverse selection of restaurants, shopping and entertainment venues. Orlando airport is 16 km from the hotel, Sandford/ FL airport 56 km away and it is 113 km to Tampa airport.

The hotel welcomes guests in a 10-storey building with a lift and 1020 rooms. Guests are warmly welcomed by multilingual staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities available at the hotel include a cloakroom, baggage storage service, safe, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are a number of shops, including a supermarket and souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A business centre with fax machine, projector and photocopier is available.