The apartments are situated on a street parallel to the seafront promenade in Palma, close to the main nightlife area and the historical city centre. Guests can reach the centre in a pleasant 15- to 20-minute walk and the beaches near to Palma, Cala Mayor or Illetas, are also 15 to 20 min on foot. The bus and train stations are 2 km from the hotel, and public transport is available just 30 m away. There are shops 2 minutes' walk away, an auditorium a 5-minute walk away, and the Porto Pi shopping centre and casino are 1.5 km away. Bellver Castle is approximately 15 minutes' walk from the hotel.

The apartment hotel was modernised in 2025. Guests have a choice of 54 non-smoking rooms, including 41 studios and 8 single rooms, located in two 3-storey buildings with lifts. Multilingual staff (English, German, French) at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service and a drinks machine. Wireless internet access is provided in public areas (no extra charge). The tour desk offers assistance with booking excursions. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services include a car hire service, medical assistance, an alarm call service, a laundry service and a coin-operated laundry. Cyclists can make use of the bicycle storage area and hire service (for a fee).