The hotel is located near to the centre of Palma Nova, just a few paces from the sandy beach (approximately 70 m). Furthermore, a bus stop is to be found 400 m from the hotel. Guests will easily be able to reach Palma de Mallorca using the local bus network. The nearest golf course is approximately 2 km away.

439 rooms, including 231 double rooms, are located on 7 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. The hotel provides a baggage storage service, a safe, a car hire service, medical assistance, a laundry service, a coin-operated laundry and a smoke alarm. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. A garden provides extra space for rest and relaxation in the open air. Parking facilities available to guests include a garage and a car park. A bicycle hire service gives guests the opportunity to explore the surrounding area independently.