This hotel is situated on the west coast of the island around 250 m from the sandy, pebbly beach and near to the area of Tholos. It is approximately 19 km from Rhodes, to which it is connected by a regular public transport service, and approximately 4 km from the airport. The hotel's location makes it a perfect base for exploring the whole of the island.

English- and French-speaking staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (no extra charge). Further services and facilities include a babysitting service, a childcare service, a car hire service, room service, an alarm call service and a laundry service. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. A fax machine is available for guests' business needs.