The hotel is situated an hour away from Bangkok and is the focal point in the centre of Pattaya. It lies between the Beach Road and Pattaya 2nd Road, and is decorated to be as refreshing as the sea. A number of shopping centres and areas full of nightlife are comfortably and easily reached. This is the heart of Pattaya, the ideal location for both shopping and lounging on the beach.

The hotel has 223 rooms, including 3 junior suites, 2 studios, 134 single rooms and 82 double rooms, which are located on 11 storeys and are reachable by lift. Guests are warmly welcomed by English-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities available at the hotel include a cloakroom, baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, translation services, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Travellers with bicycles can make use of the on-site bicycle storage area. A business centre with fax machine and projector is available.