The resort is located at West Bali National Park. It is close to the famous Menjangan Island and overlooks the beautiful Bajul Bay, noted for its wonderful coral reefs and silky sea, where exceptional underwater contours provide world-class diving and snorkeling sites. The city centre of Singaraja is around 10 km away and Pemuteran Beach can be reached in some 10 minutes' drive. Ngurah Rai International Airport is approximately 150 km away.

Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. Souvenirs can be purchased at the gift shop. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service and a hotel shuttle bus.