This resort enjoys a peaceful and idyllic location in Platania, just across the road from the beautiful, clean local beach. The centre of Platanias with its many shopping venues, restaurants, bars, nightclubs, and bus station are all to be found within 150 m of the hotel. The nearest city is Chania, which may easily be reached by making use of public transport (in approximately 12 minutes), and further towns well worth a visit include Souda (about 6 km away), Samaria Gorge national park (approximately 42 km), Falassarna (some 55 km from the hotel). Chania airport may be reached on public transport in just 15 minutes.

The holiday village has a lift and features 147 non-smoking rooms. The reception desk is open round the clock. A baggage storage service, a safe and a currency exchange service are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The complex offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the complex feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service (for a fee), a laundry service, a hairdresser and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well. The business centre is on hand for guests' business requirements and provides a fax machine. Lectures, presentations and meetings can be held in one of the 3 conference rooms.