Located in Las Maravillas in a quiet area surrounded by greenery at the heart of Playa de Palma, this complex lies within 300 m of the nearest beach. Shops and sports facilities are to be found close by and links to the public transport network are situated directly in front of the hotel.

The hotel has 200 rooms and 56 apartments, which are located on 7 storeys and are reachable by lift. Multilingual staff (English, German, French) at the reception desk in the lobby are happy to answer any questions. Guests can store valuables in the safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a car hire service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. A fax machine is available for guests' business needs.