This appealing hotel is located beside Arenal Beach close to the Playa de Palm and on a road, which runs parallel to the famous 'Ham Street'. The centre of Playa de Palma lies about 10.5 km away and may easily be reached by bus in just 15 minutes. Due to its location just 150 m from the nearest beach, guests are able to enjoy an idyllic holiday location within a short distance of many shopping and entertainment venues.

132 double rooms are located on 6 storeys and can be reached by lift. Multilingual staff (English, German, French) at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a car hire service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service gives guests the opportunity to explore the surrounding area independently. A fax machine is available for guests' business needs.