The hotel is located in Playa del Inglés, just 100 m from the beach. The Yumbo shopping centre is 600 m away. Guests will find restaurants, bars and links to the public transport network just 150 metres from the hotel. San Fernando is approximately 3 km from the hotel and San Fernando bus station is around 3 km away. Las Palmas is roughly 60 km away and it is around 35 km to Gran Canaria Airport.

Guests have a choice of 15 apartments. The friendly staff at the reception desk are happy to answer any questions. To ensure guests a comfortable and relaxing stay, the adults-only hotel provides various services and facilities, including a safe, a library, room service, a laundry service, a coin-operated laundry and a smoke alarm. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. A garden provides extra space for rest and relaxation in the open air. Parking facilities available to guests include a garage (no extra charge) and a car park (no extra charge). Services include a hotel shuttle bus. A bicycle hire service gives guests the opportunity to explore the surrounding area independently.