This complex is located in a privileged zone in the centre of Playa del Inglés and only few metres from the sandy beach. It lies in the commercial heart of the most important tourist centre on Gran Canaria. There are links to the public transport network within 50 m of the complex and the nearest shopping venues are 600 m away at Yumbo. Gran Canaria's Gando Airport is just 30 km away.

English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities available at the bungalow complex include a baggage storage service, a safe and a drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The complex has a range of facilities for guests with disabilities. The complex has wheelchair-accessible facilities and a lift. A number of shops, including a supermarket, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. A fax machine is available for guests' business needs.