Centrally located in Playa del Ingles, this hotel is approximately 1.3 km from the beach.

English- and German-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. A baggage storage service and a safe are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Further services include medical assistance, a transfer service, room service, an alarm call service, a laundry service and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.