Centrally located in Playa del Ingles, this resort is about 750 m from the beach.

English- and German-speaking staff are happy to assist and advise. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. Everyday necessities can be purchased at the supermarket. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services include a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. A fax machine is available for guests' business needs.